We are seeking a motivated and customer-focused individual to join our tourism company as a Travel Bot Key Responsibilities Handle customer inquiries via phone email and chat with professionalism and efficiency Assist customers with bookings cancellations and modifications Provide detailed information about our tours packages and services Resolve customer complaints and issues promptly escalating...

Position Customer Service Representative Female No of Vacancies 2 Location Ajman Industry Discount Centre Retail We are seeking Customer Service Representatives to join our Discount Centre in Ajman The ideal candidate will provide exceptional customer service through online platforms and phone communication support sales growth and professionally handle customer inquiries Key Responsibilities...

Interested candidates should send their CV via WhatsApp to 056 777 3027 only Job Title Engineering Assistant Coordinator Customer Service Location Ajman UAE On-site Partial Work-from-Home Monthly Salary 2 800 dirhams reviewed annually Position Overview We are seeking a proactive and highly organized Engineering Assistant Coordinator to support the company s managing executive and the wider office...

Job Title Female Customer Support Sales Representative Location Ajman Employment Type Full-time Languages Required Fluent in English Tagalog Job Summary We are seeking a dedicated and enthusiastic Customer Support Sales Representative to join our team in Ajman The ideal candidate will be responsible for assisting customers with inquiries and concerns while actively promoting and selling company...

Customer interaction Greet guests warmly Order taking Present menus answer questions about menu items and take accurate food and drink orders Coordination Communicate order details and special requests to the kitchen and bar staff Serving and delivery Deliver food and drinks to the correct tables promptly ensuring orders are correct and well-presented Attentiveness Check on guests during their...

JOB DESCRIPTION We are seeking a Customer Journey Specialist to map, design, and improve customer journeys across all channels. You will work with cross-functional teams to identify pain points and design better, more seamless experiences. Key Responsibilities: Create and update customer journey maps, service blueprints, and future-state designs. Lead workshops to identify customer...

We are hiring a Customer Insights Specialist to lead customer research, surveys, and Voice of Customer (VoC) programs. This role focuses on analyzing customer feedback and transforming data into clear insights that help improve services and customer journeys. Key Responsibilities: Manage and enhance customer surveys (NPS, CSAT, CES) across all channels. Conduct customer research, focus groups,...

We are seeking a Customer Journey Specialist to map, design, and improve customer journeys across all channels. You will work with cross-functional teams to identify pain points and design better, more seamless experiences. Key Responsibilities: Create and update customer journey maps, service blueprints, and future-state designs. Lead workshops to identify customer needs and co-design...

JOB DESCRIPTION We are hiring a Customer Insights Specialist to lead customer research, surveys, and Voice of Customer (VoC) programs. This role focuses on analyzing customer feedback and transforming data into clear insights that help improve services and customer journeys. Key Responsibilities: Manage and enhance customer surveys (NPS, CSAT, CES) across all channels. Conduct customer...

CUSTOMER SERVICE EXECUTIVE required. The Customer Service Executive is responsible for providing excellent customer service to customers via phone, email, and chat. This includes resolving customer issues, answering customer questions, and providing customer support. Responsibilities: • Provide excellent customer service to customers via phone, email, and chat. • Resolve customer issues in a...

KEY RESPONSIBILITIES: CUSTOMS AND DOCUMENTATION: Prepare and process customs paperwork for Ajman Port and Ajman Free Zone. Ensure compliance with all relevant regulations and procedures for import and export activities. Manage and organize all logistics documents for incoming and outgoing shipments. ADMINISTRATIVE SUPPORT: Assist the Planning Manager with administrative...

Excellent communication skills in English. Ability to formulate & prioritize the tasks. Answering inbound calls of customers who are calling to enquire for laundry services/products. Constantly updating self on product/services knowledge. Communicating with the customers in a polite and helpful manner over the phone. Coordination with the field team to schedule pickup/delivery. Have a sound...

Job Summary: RESPONSIBILITIES: Greet customers online/over the phone and provide them with an exceptional shopping experience Maintain knowledge of current sales and promotions Meet and exceed sales targets Participate in inventory management and stock replenishment Communicate with management regarding customer feedback and product requests Keep office area neat and...

KEY RESPONSIBILITIES: Provide accurate product information including materials, dimensions, care instructions, and customization options. Coordinate with logistics and warehouse teams to track deliveries, returns, and installations. Manage complaints, damages, or defects professionally and ensure timely resolution. Maintain and update customer records in the CRM system. Assist...

CUSTOMER SERVICE ASSISTANT required. answer customer questions by phone, email, webchat, social media or in person. give quotations and check product availability. sell products or services and take payments. handle complaints or pass them to a supervisor. REQUIREMENTS High school diploma or GED. A minimum of one years vocational training may be advantageous. Certification, such as Certified...

We are seeking an experienced Sales cum Customer Service Executive to join our team, specializing in personalized product solutions. This role is focused on chat-based interactions, where you will engage with customers, understand their requirements, and guide them toward suitable customized products. Key Responsibilities: Actively engage with customers via chat to provide prompt, professional...

We are looking for a Digital Customer Experience Specialist to support the development, improvement, and quality assurance of customer journeys across digital channels, including the website and mobile app. In this role, you will work closely with CX designers and IT teams to make sure digital services are smooth, user-friendly, and compliant with UAE digital standards. Key Responsibilities: ...

We are looking for a results-driven Telesales Representative to join our dynamic team, specializing in personalized and customized product solutions. This role requires strong communication skills, a persuasive sales approach, and a passion for helping customers find tailored products that meet their needs. Key Responsibilities: Conduct outbound calls to prospective and existing...

ROLES & RESPONSIBILITIES: Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains the security and telecommunications systems. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring the...

Job description Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods tools Meet personal customer service team sales targets...